These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and YouSave Accessories.com in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:
“Our”, “us” and “YouSave Accessories” refers to YouSave Accessories.com and all associated trading names. “Product(s)” and “item(s)” refers to items sold by YouSave Accessories.com on this website.
Description of Products
Each product on the YouSave Accessories.com website has its own description. These descriptions outline key product specifications, dimensions, features and shipping information. YouSave Accessories.com endeavours to ensure information related to products is kept up-to-date. There may, however, be occasions where changes to a product results in slightly dated information at the time of your order.
Your contract for purchases made through this web site is with YouSave Accessories.com. YouSave Accessories.com is a trading name of YouSave Accessories LTD, registered in England under Company No. 09283436, Registered Office:1 Sadler Forster Way, Teesside Industrial Estate, Stockton-on-Tees, England TS17 9JY.
You agree that e-mail can be used as a long-distance means of communication.
No contract for the sale of any product will subsist between you and YouSave Accessories.com unless and until YouSave Accessories.com accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time YouSave Accessories.com sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by YouSave Accessories.com of your offer to buy goods from YouSave Accessories.com or a 3rd party supplier that is engaged on your behalf by YouSave Accessories.com.
Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this web site.
You undertake that all details you provide to YouSave Accessories.com for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
If there are any changes to the details supplied by you it is your responsibility to inform YouSave Accessories.com as soon as possible.
YouSave Accessories.com will do its best to correct errors and omissions as quickly as practicable after being notified of them.
Processing of orders
Credit and Debit cards are debited before items are shipped by YouSave Accessories.com. All prices include sales taxes (where applicable) unless otherwise stated.
YouSave Accessories.com aim to arrange shipment of all in stock items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate.
Products that are found to be faulty upon delivery or after use can be returned to YouSave Accessories for replacement or refund. We must be notified of any fault immediately. Refunds cannot be issued after the 30 day period following the receipt of goods. Repairs and replacements will continue to be offered throughout the item's warranty period.
Postage and other return costs are the responsibility of the customer. Costs of postage will be reimbursed by YouSave Accessories only in the case of faulty or damaged goods, or goods supplied incorrectly by us.
In order for YouSave Accessories to process returned items and issue a refund or replacement, we MUST be notified prior to you returning an item.
You can notify YouSave Accessories of your intention to return a product by contacting our Customer Service department using one of the following methods:
Phone: +44 (0) 1642 309431
The YouSave Accessories.com customer service department can be contacted during the following business hours:
Monday to Friday: 8:00AM – 4:30PM
Saturday: 8:00AM – 12:00PM
Messages left and emails received outside of these hours will be responded to within three working days.
All products sold on the YouSave Accessories.com website are supplied with a 24 month warranty. Should your goods develop a fault during this period, YouSave Accessories will repair or replace the item.
The YouSave Accessories.com warranty is subject to the following exclusions:
- General wear and tear
- Accidental damage
- Damage resulting from misuse
- Damage due to attempted product repair or modification
Third party product repairs and/or modifications will void the warranty of your product.
Replaced or repaired items during the warranty period will NOT reset the 24 month period. Warranties will run from the date of registration for the initial item.
YouSave Accessories.com supports the Waste Electrical & Electronic Equipment (WEEE) Directive. As a retailer of electrical products, YouSave Accessories is responsible for reducing the amount of electrical and electronic waste in the UK and assists in the development of WEEE collection facilities.
YouSave Accessories can safely recycle any old electrical appliances purchased on the YouSave Accessories.com website. If you wish to send an item to us for recycling, please address your package to:
1 Sadler-Forster Way
Teesside Industrial Estate
Discounts & Vouchers
Discount codes and vouchers issued by YouSave Accessories can only be redeemed against purchases on YouSave Accessories.com. Discount codes and vouchers are only valid for the time stated. Only one discount code or voucher code may be used per purchase and must be entered prior to checkout.
Winners of prize giveaways and competitions on YouSave Accessories.com and the YouSave Accessories social media channels are selected at random by YouSave Accessories staff and notified within three working days. All giveaways and competitions are open to UK residents only. YouSave Accessories staff and immediate families of YouSave Accessories staff are not permitted enter any YouSave Accessories giveaway or competition.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.
YouSave Accessories.com may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website will be governed by those new terms.
These terms and conditions shall apply when YouSave Accessories.com accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between YouSave Accessories.com and you relating to your purchase. YouSave Accessories.com advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by YouSave Accessories.com.
You are advised to read (and are responsible for reading) all information on this website fully.